Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using Patient Triage
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
- email us – repeats.p81025@nhs.net
We do not take repeat prescription requests over the phone.
Collecting your prescription
You can usually collect your prescription from the pharmacy 2 working days of receiving a reply.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
You can nominate a local chemist to collect your prescription on your behalf, but they are not allowed to order your medication for you.
You need to do this yourself by one of the options listed in our ordering repeat prescriptions section above.
If you would like to nominate a pharmacy of your choice, you will need to visit them and sign up, we can not do it at the surgery.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone us – 01282 911401
- email us – repeats.p81025@nhs.net
Medicines Not Prescribed
Antifungal treatments
Antihistamines
Antiperspirants
Bites and stings treatments
Blepharitis wipes/lotion
Conjunctivitis treatments
Dandruff – cradle cap treatments
Diarrhoea treatment
Ear wax removers
Emollients for mild dry skin conditions
Headlice treatment
Health supplements
Indigestion / heartburn remedies
Nasal decongestants
Nicotine Replacement
Simple pain relief
Sore throat treatments
Sunscreens
Teething treatments
Vitamins
Warts and verruca treatments
Your local pharmacist will be able to recommend suitable products and provide self-care advice.
Further information about self-treating a range of common, minor ailments is also available online on the NHS website – www.nhs.uk.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
The practice prefers to review all patients on long-term medication every 12 months.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.