If you create an account but can’t see some of your medical record, please fill in the adult application form below;
Fill in online – adult application form
The above doesn’t apply to Proxy access or children. Forms still need to be filled in with presentation of Identity documents. See proxy access.
NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Online Consultation
Accurx is a software provider, trusted by the NHS and chosen by us to help coordinate your care.
We will use AccuRx to contact you easily, manage your care remotely and offer you the best patient experience possible.
AccuRx SMS
This allows us to communicate with you quickly and conveniently and it also gives you a way of replying to us. It is very important you always update your mobile number.
AccuRx questionnaires
We may send you a questionnaire via SMS which will help us to screen and monitor you as a patient.
Sending you a Medical or administrative survey helps us collect simple, structured responses about your health and wellbeing. They can also help us secure QOF funding. At Accurx, they call their patient questionnaires ‘Floreys’.
AccuRx Self – book
This enables us to invite you to self-book appointments for specific slot types such as smears or a particular blood test. By booking via the self book system, you will receive an appointment reminder which will also give you the option to cancel via a link.
Self book helps us to save time and improve access to care.
AccuRx video calls
You will be able to receive video calls one to one with a clinician and avoid unnecessary travel.
AccuRx Patient Triage
AccurX Patient Triage runs alongside our phone system, giving you choice on how you contact us. This service is for non-urgent medical and admin requests. For all urgent concerns please visit ‘How to contact us’ for more information. We want to make sure patients are getting the advice they need at the right time from the right person the first time they contact the surgery.
You will be able to;
- Request a doctor’s note
- Request a fit (sick) note
- Ask questions or get an update on a referral
- Request your Repeat Prescription
- Follow-up on Test Results (Blood Test, Scans, etc.)
- Any other advice or information that is not medical related
- Access information about Self referrals
- Submit a non-urgent medical request
How do I use Patient Triage?
– Select either admin or medical request
– Confirm this is a non-urgent request
– Write the request to the practice, giving as much information as possible
– Tell the practice how you want to be contacted
– Enter your details
– Press submit!
**If you download the NHS app you can submit a Patient Triage request within the app. You will also receive your reply via the app too**
**Did you know that you can save the link above and use it as many times as you want to**
How do I access the Triage forms?
What if I do not have access to the internet or struggle to complete forms?
What should I do if my request is urgent?
Please do not use Patient Triage for Urgent requests
How long will it take to fill in the form?
What if I don’t feel comfortable sharing information over the internet?
Useful links
Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter Patient Access and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
